Shipping policy

PROCESSING

Orders are typically processed within 1–2 business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a shipping confirmation email along with tracking information.

SHIPPING

Domestic orders are typically delivered within 3–8 business days after dispatch. Delivery timelines may vary depending on your location and carrier service availability.

Please ensure your shipping address is accurate and complete before placing your order. HAEPER is unable to assume responsibility for delivery issues resulting from incorrect address information provided at checkout.

TRACKING

Once your order has been dispatched, you will receive a tracking number via email. Tracking updates are provided directly by the shipping carrier and may take some time to appear after shipment confirmation.

If you have any questions regarding your order, please contact us at contact@haeper.com.